--- title: Advantages of Hubspot's CRM Tool description: Hubspot's free CRM tool keeps your customers and sales content organized and even allows you to track when prospects open documents. Read on to learn more. image: https://www.thecreativemomentum.com/hubfs/TCM%20Blog%20Images/CRM-pipeline-4.png --- CloudMellow Acquires The Creative Momentum [Read Press Release](https://www.prnewswire.com/news-releases/cloudmellow-expands-into-the-atlanta-market-through-the-acquisition-of-award-winning-website-design-and-digital-marketing-company-the-creative-momentum-301593009.html?tc=eml_cleartime) [The Creative Momentum - Top Web Design Firm - logo](https://www.thecreativemomentum.com/) [![The Creative Momentum . Atlanta Top Web Design Firm](https://www.thecreativemomentum.com/hs-fs/hubfs/the-creative-momentum-white-sig-logo.png?width=189&height=54&name=the-creative-momentum-white-sig-logo.png "The Creative Momentum . Atlanta Top Web Design Firm")](https://www.thecreativemomentum.com/) [Get a Quote](https://www.thecreativemomentum.com/quote) [* View All Blogs*](https://www.thecreativemomentum.com/blog) # Advantages of Hubspot's CRM Tool ![](https://www.thecreativemomentum.com/hubfs/Janice%20Wood-1.jpg) Updated on October 1, 2024 Posted on March 13, 2017 by [Janice Wood](https://www.thecreativemomentum.com/blog/author/janice-wood) ![Advantages of Hubspot's CRM Tool](https://www.thecreativemomentum.com/hs-fs/hubfs/Advantages-of-Hubspot-CRM-Tool-1024x640.jpg?width=443&name=Advantages-of-Hubspot-CRM-Tool-1024x640.jpg)   Keeping track of your customer relationships [in excel](https://www.thecreativemomentum.com/blog/hubspots-new-sales-templates-a-starter-guide-to-customer-relationship-management) or with paper and pen is only efficient while a business is small. Eventually, and hopefully, your company will grow to a point where your needs soar beyond these simple tools. Lack of follow-up with a customer leaves them frustrated and puts the deal at risk. This should not happen because of a disorganized, scattered, antiquated method.  Customer Relationship Management (CRM) is a central database which keeps contacts organized, easy to manage and simple to use for targeted marketing. There are several systems available, however Hubspot’s award-winning CRM is in a class by itself. And here is why: ** ** **Completely free, regardless of how large your database becomes ** ** ** A lot of software is available for free to start, but as a company’s needs become more sophisticated, so does the price. High subscription fees are simply unaffordable for small- to mid-sized businesses and a stumbling block to getting started with a CRM. ** ** **Integrates seamlessly with other contact methods** ** ** Hubspot’s CRM can link into anywhere your sales process is happening -- [email, social media and more.](https://www.thecreativemomentum.com/services/inbound-marketing-agency) It logs phone calls and If you exchange an email with a customer, it is automatically updated in the database so you can keep making contacts and closing deals. No busy-work or routine note-taking necessary. ** ** **Tracks every step of the buyer’s process** ** ** No matter where you are in the customer relationship, Hubspot’s CRM is right behind you. Drag and drop a contact from one part of the pipeline into another in a single screen view. A daily dashboard displays how many contacts are in each part of the pipeline, tracks them against deadlines and keeps your daily to-do list organized and at-a-glance.  **![Sales Dashboard](https://www.thecreativemomentum.com/hs-fs/hubfs/Sales-Dashboard-2048x1280.jpg?width=443&name=Sales-Dashboard-2048x1280.jpg) ** **Increases efficiency in the sales process** ** ** Shockingly, 31% of a sales representative’s time is spent creating or looking for content. Hubspot has a solution for that -- a content library where your entire sales force can access and share up-to-date sales documents. ** ** [Hubspot’s CRM](https://www.hubspot.com/products/crm) even tracks when a customer opens your document, notifying you with a message on your desktop. And then, within the library, reports are generated on which content customers respond to most so you can utilize that content fully. ** ** Another benefit to Hubspot’s CRM is its mobile capabilities. If you have a traveling sales force, sometimes flipping open a laptop to update a CRM is burdensome. Hubspot is available on tablets and smartphones, keeping valuable information at your fingertips. ** ** In summary, there was a desire for a modern CRM that molds to many platforms and user’s needs. Hubspot’s CRM is the best solution. ** ** The Creative Momentum [builds beautiful websites](https://www.thecreativemomentum.com/folio) that work flawlessly and combines them with Hubspot’s marketing tools to bring clients the best online presence a business could offer. If you are ready to design a new site, refresh an old one or dive into the world of inbound marketing, contact us at +1 678.648.1445 or by filling out the form [here.](https://www.thecreativemomentum.com/contact)   - [Tweet](https://twitter.com/share) This entry was posted in [Inbound Marketing](https://www.thecreativemomentum.com/blog/topic/inbound-marketing), [Hubspot](https://www.thecreativemomentum.com/blog/topic/hubspot) by [Janice Wood](https://www.thecreativemomentum.com/blog/author/janice-wood) ### Subscribe Here! ### Quick Links - [Home](https://www.thecreativemomentum.com/) - [Services](https://www.thecreativemomentum.com/services) - [Work](https://www.thecreativemomentum.com/folio) - [About Us](https://www.thecreativemomentum.com/studio) - [Contact Us](https://www.thecreativemomentum.com/contact) - [Support](https://www.thecreativemomentum.com/customer-support) ### Our Momentum - [Blog](https://www.thecreativemomentum.com/blog) - [Awards](https://www.thecreativemomentum.com/awards) - [Careers](https://www.thecreativemomentum.com/careers) ### Services - [Website Development](https://www.thecreativemomentum.com/services/website-development) - [UI / UX](https://www.thecreativemomentum.com/services/ui-and-ux/) - [Wordpress](https://www.thecreativemomentum.com/wordpress) - [Branding / Corporate Identity](https://www.thecreativemomentum.com/services/branding-and-corporate-identity/) - [Graphic Design](https://www.thecreativemomentum.com/services/graphic-design/) - [Video / Media](https://www.thecreativemomentum.com/services/video-and-media) - [SEO](https://www.thecreativemomentum.com/services/seo/) - [Inbound Marketing](https://www.thecreativemomentum.com/services/inbound-marketing-agency) - [Advertising](https://www.thecreativemomentum.com/services/advertising/) - [Marketing / Strategic Planning](https://www.thecreativemomentum.com/services/digital-marketing/) - [ADA Compliant Website](https://www.thecreativemomentum.com/services/ada-compliant-website) The Creative Momentum   Atlanta Web Design Firm [13560 Morris Road, Suite 4240 ](https://maps.app.goo.gl/3ShEDjza7S1Wqtiq8) [Alpharetta, GA 30004](https://maps.app.goo.gl/3ShEDjza7S1Wqtiq8) Dallas Digital Marketing Agency [5550 Granite Parkway, Ste 200](https://goo.gl/maps/voEQKdDfVNMXTbU26) [Plano, TX 75024 ](https://goo.gl/maps/voEQKdDfVNMXTbU26)   [(469) 240-3913](tel:4692403913) ### Social - [**](https://www.facebook.com/thecreativemomentum) - [**](https://twitter.com/creativemomentu) - [**](https://www.youtube.com/user/thecreativemomentum) - [**](https://www.linkedin.com/in/thecreativemomentum/) - [**](https://www.pinterest.com/cmomentum/) © The Creative Momentum. 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